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Fundamentals of Applying Tivoli Network and Service Assurance Solutions V1

Question No: 31

What is one of the primary pieces of information to capture to determine the business services that need to be monitored as part of the discovery phase of the project?

  1. the operations support structure

  2. the workflows and business processes that are currently being used

  3. how the network performance monitoring tools are used by key stakeholders

  4. how the system monitoring and performance agents are deployed to the data center servers

Answer: B

Question No: 32

Which two parts of the IBM Tivoli Network Manager (ITNM) architecture must have a disaster recovery plan?

  1. /etc/hosts file

  2. deployment engine

  3. ITNM gateway cache

  4. agent configuration files

  5. discovery plug-in configuration file

Answer: B,C

Question No: 33

Given the customer contact information and their stakeholders, which two teams are appropriate to work with to get the network resources information?

  1. Help Desk

  2. Development

  3. Services Fulfillment

  4. Operations Support

  5. Network Asset Management

Answer: B

Question No: 34

What is a consideration when planning the deployment of fix packs in an environment?

  1. 64-bit versus 32-bit environments

  2. getting buy in from all stakeholders

  3. getting the appropriate change controls in place

  4. deploying to production first instead of lower environments

Answer: D

Question No: 35

A customer has provided the network information including current network stability issues. It is taking a la amount of time identify and resolve problems which is affecting the Service Level Agreement with their customers.

Which tool has a built-in topological root cause analysis functionality that can help isolate network issues faster?

  1. IBM Tivoli Impact

  2. IBM Tivoli Network Manager

  3. IBM Tivoli Configuration Manager

  4. IBM Tivoli Enterprise Monitoring Server

Answer: B

Reference:http://www-01.ibm.com/software/tivoli/products/network-mgr-entry- edition/features.html(fifth row, first column)

Question No: 36

In order to ensure that the correct stakeholders are present, representatives of which two teams should be in attendance at the solution demonstration?

  1. Marketing

  2. Web Design

  3. Human Resources

  4. Server Administration

  5. Network Administration

Answer: A,C

Question No: 37

What could be a cause of SNMP traps being delayed before being seen in an Active Event List?

  1. DNS server overloaded with lookup requests

  2. IBM Tivoli Netcool/OMNIbus Bi-directional Gateway not active

  3. IBM Tivoli Netcool/OMNIbus SNMP probe not configured for SAF

  4. discard statement in IBM Tivoli Netcool/OMNIbus SNMP probe rules file

Answer: B

Question No: 38

What are burst thresholds as defined in IBM Tivoli Netcool Performance Manager DataView reports?

  1. Burst threshold are evaluated against a group of resources rather then a single resource.

  2. Burst thresholds are derived from static thresholds and specify the number of violations during the static interval.

  3. These are thresholds that ignore the natural network bursts by evaluating how long consecutive violations occurred per resource.

  4. BURST = Best Utilized Resource Specific Timelnterval. It is a resource that has the highest value during a specific time for a specific metric.

Answer: C

Question No: 39

Which factor is most important to consider when evaluating customer expectations?

  1. Do end users use 32-bit or 64-bit web browsers.

  2. Does the customer require their logos and artwork in the user interface.

  3. Does the customer have maintenance contracts with their network equipment vendors.

  4. What the customer likes and dislikes about their current Network and Service Assurance tools.

Answer: B

Question No: 40

Understanding the type and number of current events being monitored in a customer#39;s environment has the greatest impact on which solution?

  1. IBM Tivoli Network Manager

  2. IBM Tivoli Netcool/OMNIbus

  3. IBM Tivoli Netcool Configuration Manager

  4. IBM Tivoli Netcool Performance Manager for Wireless

Answer: B

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